FACTS


WHAT DOES FLORIDA CUSTOMS FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all of the sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand Florida Customs Federal Credit Union’s Privacy Policy.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number

  • Account balances

  • Credit history

  • Payment history

  • Transaction balances

  • Account transactions

When you are no longer our member, we continue to share your information as described in this notice.

How?

 All financial companies need to share members' information to run their everyday business. In the section below, we list reasons financial companies can share their members' personal information; the reasons Florida Customs Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your information Does Florida Customs FCU share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 YES NO
For our marketing purposes -
to offer our product and services to you		 YES NO
For joint marketing with other financial companies YES NO
For our affiliates’ everyday business purposes -
information about your accounts and balances		 NO We don't share
For our affiliates’ everyday business purposes -
information about your creditworthiness		 NO We don't share
For non-affiliates to market to you NO We don't share

Questions?

  • Call 813.248.1527
Who we are
Who is providing this notice? Florida Customs Federal Credit Union
What we do
How does Florida Customs Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Florida Customs Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open an account
  • Apply for a loan
  • Make deposits or withdrawals from your account
  • Provide account information
  • Give us your contact information
  • Use your debit card

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights limit sharing.
Definitions
Affiliates  Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Florida Customs Federal Credit Union has no affiliates.
Nonaffiliates  Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Florida Customs Federal Credit Union does not share with nonaffiliates so they can market to you.
Joint Marketing  A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance providers.